- Greets customers including answering phones and directing customer inquiries to appropriate party.
- Handles cash transactions between customers and retail strores.
- Answers routine billing questions/issues from customers.
- Receives and processes all payments according to standard procedures.
- Scan or key in products, operate scanning equipment and fix scanning issues.
- Processes credit and debit cards, helping customers use processing equipment.
- Counts money back to customers in an accurate and concise manner.
- Assists in the opening and closing of a retail location which includes and but limited to cash handling and deposits.
- Informs customers about services available and assesses customer needs.
- Examine products being purchased for damages and price accuracy,
- Coordinate with retail staff and florist for product and other service inquiries.
- Process receipts, customer loyalty programs and in-store coupons for customers.
- Resolve escalated issues with angry customers.
- Train and sometimes supervise new cashiers or retail workers.
- Assists in the maintenance of storefront and retail displays.
- Help stock shelves in proximity of the cash register.
- Completes, processes, and maintains applicable paperwork and records.
- Count the cask in the drawer at the end of the day ensuring cash equals receipts.
- Performs daily, weekly and monthly audits of cash intake or cash drawers.

- 6 months - 2 years minimum of customer service or sales experience.
- Track record of honesty and loyalty.
- Experience in a position that required trust.
- Minimum: High School Diploma or equivalency.
- Preferred: Associates Degree.